The AI receptionist that never sleeps, never misses a call.
Nexus.AI answers your phone, books appointments and replies on WhatsApp 24/7 — in Bahasa Malaysia, English, Mandarin and Tamil. Manglish code-switching included. Set up in 48 hours.
Trusted by clinics, salons, restaurants and service businesses across Malaysia
Everything your front desk does — automated end-to-end.
One AI agent handles voice calls, WhatsApp threads, bookings, follow-ups and post-call reporting. Plugged into your CRM and calendar from day one.
Live phone calls
Sub-second turn latency over SIP/VoIP with Deepgram Nova-3 streaming STT and natural neural TTS.
WhatsApp & voice notes
Replies on WhatsApp Business Cloud, transcribes voice notes via Gemini 2.5 with brand keyterm boosting.
Smart bookings
Checks staff availability, books slots into Google / Outlook calendars and sends confirmations + reminders.
Manglish fluent
Code-switches across BM, English, Mandarin and Tamil mid-sentence — exactly how your customers actually speak.
Knowledge-grounded
Trained on your services, prices, FAQs and SOPs. No hallucinations — answers come from your data.
CRM & webhooks
Two-way sync with HubSpot, Salesforce, Zoho or your own backend via REST webhooks and events.
Post-call QA
Auto summary, intent detection, sentiment scoring and quality QA saved against every customer record.
Live analytics
Dashboards for call volume, pickup rate, conversion, agent performance and language mix.
Tenant isolation
Postgres RLS per tenant, encrypted at rest, PDPA-aligned. Your data never leaks across clients.
A receptionist that picks up on the first ring — every time.
Nexus.AI answers in your brand voice, qualifies the caller, checks your live schedule and books the slot. After the call, it logs a clean summary, tags the intent and pushes everything to your CRM.
- Concurrent calls — no busy tone, ever
- Warm transfer to a human when needed
- Voicemail-to-WhatsApp follow-up
- Custom greeting & persona per location
WhatsApp, voice notes, SMS — one unified thread.
Your team sees every conversation in one place. The AI replies instantly in the customer's preferred language, transcribes voice notes and escalates to staff with full context when a human is needed.
- Official WhatsApp Business Cloud API
- Voice note transcription (4 languages)
- Auto-tagging & sentiment per message
- Broadcast & re-engagement campaigns
See every call, every booking, every missed opportunity.
Realtime dashboards show pickup rate, conversion, agent performance, language mix and customer sentiment. Drill into any call and listen back with full transcript and QA score.
- Call recording + searchable transcripts
- Booking & revenue attribution
- Daily WhatsApp / email digests
- Export to BigQuery, Sheets or CSV
Pre-trained for the businesses that need it most.
Drop-in playbooks for the verticals that lose the most revenue to missed calls.
Clinics & dental
Appointment booking, reminders, post-visit follow-up.
Salons & aesthetics
Service menus, staff preference, package upsell.
F&B & restaurants
Table reservations, takeaway orders, group enquiries.
Hotels & services
Room enquiries, quotes, lead qualification 24/7.
Loved by operators across Southeast Asia.
We used to lose 30+ calls a week after-hours. Nexus picks up every single one and books them straight into our calendar. ROI in the first month.
The Manglish is uncanny. Customers genuinely don't know it's AI until we tell them. WhatsApp response time went from hours to seconds.
Setup took two days. The team handled the WhatsApp Business approval and trained the agent on our menu. Bookings up 22%.
Live in 48 hours. No engineering required.
Share your business
Tell us your services, hours, prices and FAQs. We do the rest.
We train your agent
Custom voice, persona, knowledge base and CRM integrations wired up.
Go live
Forward your line and connect WhatsApp. Watch bookings flow in.